At SHOPRUPAY, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our website. By accessing or using our services, you agree to this policy.
1. Information We Collect
We collect information that helps us deliver a seamless and personalized shopping experience.
a. Personal Information
When you register, place an order, or contact us, we may collect:
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Full Name
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Email Address
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Phone Number
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Billing and Shipping Address
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Payment Details (processed securely via payment gateway)
b. Non-Personal Information
We also collect non-identifiable data through cookies and analytics tools, including:
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Browser type and version
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IP address and device information
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Pages visited and time spent on the website
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Referral URLs and general website usage behavior
2. How We Use Your Information
We use your data for the following purposes:
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To process and deliver your orders accurately
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To send order updates, invoices, and support communications
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To personalize your shopping experience
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To improve website functionality, security, and user experience
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To send promotional offers or updates (only if you subscribe)
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To comply with legal and tax obligations
We do not sell, trade, or rent customer information to third parties.
3. Data Protection and Security
We prioritize your data security and implement industry-standard measures to protect your personal information, including:
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Secure Socket Layer (SSL) encryption
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Restricted access to personal data within our systems
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Secure payment processing through trusted gateways (e.g., Razorpay, PayU, Stripe)
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Regular security audits to prevent unauthorized access
While we take reasonable precautions, please note that no internet transmission is completely secure, and we cannot guarantee absolute protection.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic.
Cookies help us:
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Remember your preferences and shopping cart items
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Understand site traffic and visitor behavior
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Deliver personalized content and promotions
You may disable cookies in your browser settings, but some parts of the site may not function properly as a result.
5. Sharing Your Information
We may share limited personal data only in the following cases:
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Service Providers: Trusted partners who assist with shipping, payment processing, or marketing.
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Legal Compliance: If required by law, court order, or government regulation.
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Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred as part of the business.
All third-party partners are obligated to maintain confidentiality and data protection standards.
6. Your Rights and Choices
As a user, you have the right to:
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Access and review your personal data
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Request corrections to inaccurate information
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Withdraw consent for promotional emails
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Request deletion of your account and related data (subject to legal obligations)
You can exercise these rights by contacting us at shoprupay@gmail.com.
7. Retention of Data
We retain your information only as long as necessary for:
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Completing transactions and fulfilling orders
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Complying with legal, accounting, or reporting requirements
After this period, data is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to external sites. SHOPRUPAY is not responsible for the privacy practices, content, or policies of such third-party websites. We recommend reviewing their privacy statements before providing personal data.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The latest version will always be available on our website, with the “Effective Date” updated accordingly.
10. Contact Us
For questions, concerns, or requests related to your privacy or data, please contact:
SHOPRUPAY
📍 Sathy Bhavan, Idavattom, Chirakara P.O.,
Kollam – 691578, Kerala, India
📧 Email: shoprupay@gmail.com
📞 Phone: +91 92077 44737
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