Refund and Cancellation Policy

Order Cancellation:

Orders can be canceled within 24 hours of placing the order, provided they haven’t been shipped.

Refunds:

• If a product is defective or damaged upon delivery, please contact us within 48 hours of receiving it.

• Refunds will be processed to your original payment method within 7–10 business days after approval.

Returns:

Return eligibility depends on the product category. Products must be unused, with original packaging and tags intact.

Non-Returnable Items:

Certain items like personal care, perishable goods, or intimate products cannot be returned for hygiene reasons.

Contact for Refunds/Returns:

📧 Email: shoprupay@gmail.com

📞 Phone: +91 92077 44737